Returns & Exchanges

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Return Questions

How do I exchange an item?

  • Click through the return process above and request a refund. 
  • You’ll receive an Instant Refund code — a temporary gift card — that you can use to purchase something new on the site. 
  • Print your return label and mail back the original item. 
  • Once received, we’ll refund any remaining balance to your original form of payment. 

How do I return an item?

  • Click through the return process above and request a refund. 
  • You’ll get an Instant Refund code but you don’t have to use it. 
  • Print your return label and mail back the original item.
  • Once received, we’ll refund the full balance back to your original form of payment. 

How soon will I get my refund? 

  • Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Returns are accepted on all unused, undamaged Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.  
Powered by Returnly